Welcome to Springtide Healthcare Services Limited website, we are committed to provide healthcare services at affordable cost for Nigerians.
HealthCare Operations
CHANGE OF PROVIDERBeneficiaries can change from one provider to another after due notification to HMO or by completing a change of hospital form or by contacting the relationship officer. This can be done only once in a month. Where an enrollee needs his ID card replaced for any reason including loss and change of plan, new HMO ID Cards will be prepared for a token administrative fee.
EMERGENCYUnder an emergency situation, enrollees are expected to seek emergency care at the nearest hospital in the vicinity. Springtide should be notified immediately after the enrollee has been stabilised. Covered Beneficiaries are advised to choose hospitals nearest to their residences in case of emergency. Treatments outside our provider hospitals network is discouraged unless with authorisation from the HMO.
ELIGIBILITYOnly enrollees (members) of our corporate and individual policies have access to any of the healthcare Providers in our National Network at the local level and internationally too, when the need arises. Our scheme is designed to cover the principal members and / or his dependants (spouse and children) or as many spouses and children as may be allowed, provided there has been an initial Pre-paid-premium.
SERVICE MANAGEMENTIn keeping with our innovative value, we provide other health care solutions aimed at fulfilling the need of all our enrollees, at all levels beyond their expectation. Hence we deploy a customer-oriented approach in dealing with all our clients by assigning a Medical case officer and a Client service officer to each organisation to take care of the medical and administrative issues pertaining to staff medical service.
Health Insurance Plan Type
Springtide Health Plans range from the high end to the lower end of the market thereby ensuring that there is a plan for you no matter your status.
Our health plans are designed to meet both local and international healthcare needs; offering a one-stop solution to all your health care needs.
You guys made everything feel so simple and straightforward.
We can tell that you really have our backs.
Springtide have done a great job. They are friendly, helpful, timely and very thorough. They are the best healthcare company I have worked with.
Springtide is unique, they put their clients first and we’re happier,
healthier and saving a lot of money. All because of Springtide!
Get connected with Springtide Health online!
Call us for Specialist Advice 08090180992